Privacy Policy

This policy covers what information this website collects and how it is used.

1. What we collect

When you submit the contact form, we collect your name, email address, phone number (optional), enquiry type, and message. Our web server also records standard technical data — IP address and browser type — as part of normal hosting infrastructure.

2. How we use it

Your form submission is used solely to respond to your enquiry. Server logs are used only for security and performance monitoring and are not linked to individual identities. We do not sell or share your information with third parties for marketing purposes.

3. Contact us

To ask about your information or raise a privacy concern, contact us directly:

Pivotal Care
40 Chorus Crescent, Ripley QLD 4306
1300 920 249
support@pivotalcare.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).